FAQ

Online Orders

Shopping for wedding dress at Anne Priscilla, Glasgow
Shopping Anne Priscilla

Shipping for Online Orders

Shipping costs detailed on the website relate to the UK only. We are happy to ship internationally - please contact us for a quote. Anne Priscilla are not responsible for any import duties associated with international shipments.

Typically our orders take 2-3 weeks to arrive with you. If you need your order urgently please simply get in touch with us via email.

Online Returns

Full price ready-to-wear items and accessories (please see exclusions below) can be returned in unworn, undamaged condition within 14 days from the date you receive them.

Anne Priscilla is a small business and as such we are unfortunately unable to cover return shipping costs. To request a return, please send an email to shop@annepriscillabridal.com with your order number and we will provide returns information and authorisation.

Online Return Exclusions

All sale items including sample sale, discounted ready-to-wear and sale accessories are final sale (no refunds, no exchanges). A sale item is classified as an item either permanently marked down or with a temporary discount code.

Bespoke/custom online orders are non returnable or exchangeable.

Due to hygiene reasons Hair Accessories and any pierced jewellery is non-returnable.

UK Delivery - items available for express

UK Delivery - Online standard delivery